Public Library Association - Virtual Conference (Group viewing at MLSC)

Public Library Association - Virtual Conference (Group viewing at MLSC)

This is a group viewing of the Public Library Association Virtual Conference. The group viewing will be taking place at the Middletown Library Service Center. 

From the PLA Virtual Conference Site: Schedule is subject to change.

Thursday, March 22

Time Session
8:45–9:00 AM Introduction and Welcome
9:00–10:00 AM Great Expectations: Customer Service and the Future of Libraries
10:15–11:15 AM Eliminating Fines and Fees on Children’s Materials to Create a Win-Win for Your Library and Community
11:30 AM–12:30 PM A Cup of Conversation: The Living Room @ Your Library
12:30–1:45 PM Lunch Break with Author Interview (1:00–1:30 PM):
Guest TBA, interviewed by Brendan Dowling
1:45–2:45 PM Operationalizing Your Strategic Plan
3:00–4:00 PM Coach Your Team to Greatness
4:00 PM Daily Wrap-up

Full virtual conference details at:

Thursday, March 22, 2018
8:45am - 4:00pm
Middletown Library Service Center, 786 South Main St., Middletown
DLD Online Webinar

To register for a DLD workshop or webinar, you must be a current staff member, Friend, or Board Member/Trustee of a library in CT. If you are an unemployed librarian in CT, please contact Steve Cauffman (  or 860-704-2223) to register.

Cancellation Policy

If you cannot attend a workshop you have registered for, please remember to cancel at least 3 days in advance so we can give your spot to someone else. You can cancel via the link in your confirmation email, or by contacting Steve Cauffman | (860) 704-2223.

Those who miss (without cancelling) 3 events within a 6-month period will be placed on the waiting list when registering for future events. Be sure to sign in when you arrive for any workshop.

Inclement Weather Policy

For all in-person workshops offered by the CT State Library, Division of Library Development:

If the public schools in the town where the workshop is to be held close due to weather, the workshop will be canceled. If the schools have a delay, the workshop will go on as scheduled.

For the most up-to-date information, call us at 860-704-2200.

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Continuing Education workshops and the professional development collection are funded in part by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered by the Connecticut State Library.