Working with Patrons with Mental Health Conditions

Working with Patrons with Mental Health Conditions

This workshop will help participants to understand the signs, symptoms and origins of severe and persistent mental health conditions.  It will outline recommendations for strategies to effectively serve and communicate with library patrons that may be exhibiting signs of a mental health condition.

At the conclusion of the training you will be able to:

  • Discuss symptoms of persistent mental health conditions
  • Discuss the current understanding of the causes of mental health conditions
  • Discuss effective strategies for working with patrons that may have a mental health condition

Richard Fisher, LCSW has over 35 years’ experience in behavioral health services as a clinician, supervisor and manager.  He is currently the director of Education and Training for the Connecticut Department of Mental Health and Addiction Services.  He is a former clinical instructor in psychiatry for the UCONN Health Center and is an adjunct faculty member at the UCONN School of Social Work graduate program, and an instructor at the New England School of Addiction Studies.  He maintains a private practice in West Hartford.

Wednesday, June 19, 2019
9:00am - 11:00am
Richard Fisher
Middletown Library Service Center, 786 South Main St., Middletown
DLD Workshop
Registration has closed.

To register for a DLD workshop or webinar, you must be a current staff member, Friend, or Board Member/Trustee of a library in CT. If you are an unemployed librarian in CT, please contact Gail Hurley ( or 860-704-2222) to register.

Cancellation Policy

If you cannot attend a workshop you have registered for, please remember to cancel at least 3 days in advance so we can give your spot to someone else. You can cancel via the link in your confirmation email, or by contacting Gail Hurley | (860) 704-2222.

Those who miss (without cancelling) 3 events within a 6-month period will be placed on the waiting list when registering for future events. Be sure to sign in when you arrive for any workshop.

Inclement Weather Policy

For all in-person workshops offered by the CT State Library, Division of Library Development:

If the public schools in the town where the workshop is to be held close due to weather, the workshop will be canceled. If the schools have a delay, the workshop will go on as scheduled.

For the most up-to-date information, call us at 860-704-2200.

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Continuing Education workshops and the professional development collection are funded in part by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered by the Connecticut State Library.